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We truly apologise if you were unhappy or dissatisfied with your purchase!

Refunds or exchanges are only offered for wrong handed products or damaged products upon delivery. All refunds or exchanges must be submitted within 5 days of receiving the package.


How to Request for a Refund or Exchange

Please write to us at jenisqitny@gmail.com by stating the below details

  • Subject Line: (Select 1)Refund or Exchange - #Mag7S(Your Order Number)
  • Product Name:
  • Quantity:
  • Reason: Wrong product delivered or product damaged upon delivery
  • Photo of Product:
  • Comments (Optional):

We will then process your request accordingly. 

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